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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kathy McCoy

Kathy McCoy

March 21, 2025

5  out of  5
rating by Kathy McCoy
"I have just used my hospital policy and it paid everything Harlan and Mary promised. They treated me with such care and interest in the Husband I recently lost. I can call anytime I have a question and they respond in their office with so much help Thank you all!"
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Deb Giudicessi

March 18, 2025

5  out of  5
rating by Deb Giudicessi
"Thank you Janice (Jan) at State Farm for the great customer service, as usual! I've been with Harlan Parker for many many years, and State Farm for over 35 years. You can't beat the rates and the customer service is always exceptional!! it is the personal touch, easy to reach people for immediate help (unlike the "discount" providers that you can never reach). Thank you! Deb"
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Mark Sullivan

March 17, 2025

5  out of  5
rating by Mark Sullivan
"The staff is very knowledgeable and helpful when I have questions and concerns. Harlan is very hands on with us the customer(s). Thanks!"
We responded:
"We are thrilled to hear that you have had a positive experience with our agency! Thanks you for sharing about your experience and please don't hesitate to reach out if you need anything!"
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Gordon Fischer

March 17, 2025

5  out of  5
rating by Gordon Fischer
"Customer service is outstanding. Always very responsive to all my questions and concerns. I know they’ve got my back when I need them!"
We responded:
"Gordon, thank you for the awesome review! "
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T.J. Huettenmueller

March 14, 2025

5  out of  5
rating by T.J. Huettenmueller
"Keenan was fantastic to work with in getting me a quote. He went above and beyond to take care of all of my needs."
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TJ

March 13, 2025

5  out of  5
rating by TJ
"Keenan at Harlan's office was very informative in my consultation and helped me make informed decisions on my policy selection."
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Serena Addington

March 13, 2025

5  out of  5
rating by Serena Addington
"Keenan was quick to respond and thorough in his follow up. Appreciated his helpfulness."
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James Waln

March 13, 2025

5  out of  5
rating by James Waln
"Wonderful people that are very prompt and very professional"
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Alex Freeburne

March 13, 2025

5  out of  5
rating by Alex Freeburne
"Great people!"
We responded:
"Thank you Alex! "
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matt holstin

March 12, 2025

5  out of  5
rating by matt holstin
"Always appreciate the quick and professional services received from this office."
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Bridget Taylor

March 12, 2025

5  out of  5
rating by Bridget Taylor
"Harlan and his staff are top notch in customer service and always have given us the same care as you would for family!!"
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Bailey Ballard

March 12, 2025

5  out of  5
rating by Bailey Ballard
"They are quick to respond and very positive with communication!"
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Daisy Bobbitt

March 11, 2025

5  out of  5
rating by Daisy Bobbitt
"Jennifer was lovely to talk with today and helped me tremendously while I needed assistance with another customer we share. She was speedy, informative and quick to follow up. 10/10 from me!"
Profile photo of Trae Hunjak

Trae Hunjak

March 11, 2025

5  out of  5
rating by Trae Hunjak
"I’ve worked with Keenan at Harlan’s office and my experience has been nothing less than superb. He’s been timely in his communication, honest and thorough in his feedback and extremely friendly. I’ll recommend him every day of the week!"
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tyler pace

March 11, 2025

5  out of  5
rating by tyler pace
"Amazing service and great company! Keenan was tremendous help and would definitely recommend his expertise!"
We responded:
"Thank you for taking your time to leave us a positive review! We are glad to have earned your trust and look forward to serving you in the future!"
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Todd Kern

March 10, 2025

5  out of  5
rating by Todd Kern
"Jennifer Price did an amazing job. Very quick and efficient with my request."
We responded:
"Fantastic! We are thrilled to hear of your positive experience with our agency!"
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Brittany Logan

March 10, 2025

5  out of  5
rating by Brittany Logan
"They always go above and beyond to assist!"
We responded:
"Thank you for the positive feedback! We look forward to serving you more in the future!"
Profile photo of Leah Kuykendall

Leah Kuykendall

March 7, 2025

5  out of  5
rating by Leah Kuykendall
"Jennifer Price was a pleasure to work with! She was efficient and has great communication skills! I could not have asked for better service."
We responded:
"Thank you, Leah, for sharing your positive experience! We strive to provide excellent customer service and we are glad we were able to do that for you!"
Profile photo of Cari Carson

Cari Carson

March 6, 2025

5  out of  5
rating by Cari Carson
"I was very happy with the service I received from Annette. She was very helpful and my insurance issue. Thank you!"
We responded:
"Thank you, Cari! We are pleased to hear about your great experience and look forward to serving you again in the future!"
Profile photo of Emma Bufort

Emma Bufort

March 6, 2025

5  out of  5
rating by Emma Bufort
"I have always had a great experience from this knowledgeable staff. Good show!"
We responded:
"Thank you for the five-star review, Emma! We are always here for you when you need us!"
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Alexandrya S

March 5, 2025

5  out of  5
rating by Alexandrya S
"Awesome office! Helps a lot of our residents at our complex and are very responsive! Annette was very prompt in getting us needed documents!"
We responded:
"It is our pleasure to help out and make things as easy as possible for you! Thank you for taking your time to share your positive experience!"
Profile photo of Dorothy Horn

Dorothy Horn

March 4, 2025

5  out of  5
rating by Dorothy Horn
"Harlan and his team have made sure I have covered with the right policies for over 20 years! 🙌🏼🙌🏼🙌🏼"
We responded:
"Thank you for trusting us for the past 20 years! We look forward to serving you for many, many more!"
Profile photo of Myra -

Myra -

February 28, 2025

5  out of  5
rating by Myra -
"Customer service at this office is top notch! Harlan Parker's office has handled our insurance needs for many years and Harlan and his staff are always fantastic. In recent years, Annette has been my go-to and she is prompt, courteous, and efficient. I am so appreciative of an insurance office that goes above and beyond to take exceptional care of their clients."
We responded:
"Myra, thanks for taking the time to leave us such a glowing review! It is our pleasure to provide you with the best service as possible and we look forward to serving you for many more years!"
Profile photo of Lindsay Harvey

Lindsay Harvey

February 28, 2025

5  out of  5
rating by Lindsay Harvey
"I've been with Harlan Parker's State Farm company since I was 16 years old. I'm much older now. Today, we needed a locksmith to help one of our children who had locked themselves out of their car. Christine Baker came to our rescue. She called and helped our child navigate the situation. Thank you Christine! Thank you Harlan! This the reason we've stayed with you for so long. Knowing that there is someone who does all they can to help in situations like this, it is SO appreciated. This team is awesome! Thank you, thank you, thank you!"
We responded:
"Lindsay, thank you for sharing your positive experience! We are thrilled that we could be there for you when you needed us the most!"
Profile photo of Marcy Holzinger

Marcy Holzinger

February 28, 2025

5  out of  5
rating by Marcy Holzinger
"Everyone I have dealt with have been very friendly and helpful when I have called. Annette was very helpful when I had questions on my coverage for renting a car while on vacation. She sent me the necessary insurance papers that I would need when I picked up the car. Thanks!"
We responded:
"We appreciate your kind words, Marcy! So glad we could help you out, Marcy! Never hesitate to reach out when you have questions or need help! "