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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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William Freeman

April 13, 2026

5  out of  5
rating by William Freeman
"Knowledgeable and helpful. Great customer service."
We responded:
"Thank you for taking the time to leave us a five star review, William!"
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Wendy Smith

April 9, 2026

5  out of  5
rating by Wendy Smith
"Harlan, Jason, Patty, Annette and team have helped me and my extended family for over 30 years. Through multiple car accidents by myself after losing sight in my right eye, the loss of my stepfather 10+ years ago, and my basement sewer line backing up! Not only did they assist being our advocate with the claim process but having an agent like Harlan is indescribable because his knowledge, experience and connections within the business has saved my family thousands through his relationships, recommendations and suggestions as to who to call when things go wrong. I’m getting overcharged for HVAC, Roofing, Tree Removal Services, Plumbing Repair the list goes on and on. He knows a guy that will be fair and honest and appreciates your business! Why use a huge corporation when there’s a Great Quality Honest Local Contractor Harlan knows that won’t take advantage of an older female!! Thank you from the bottom of my Heart Harlan for EVERYTHING THAT YOU HAVE EVER DONE FOR ME AND MINE!! Sincerely, Wendy M. Smith , Alex Payne, and Anita Wolfe Family I don’t know where we would be today without you and State Farm!!"
We responded:
"Wendy, thank you for taking the time to leave us a positive review. We are always happy to provide the service and support our customers deserve. "
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Roger Hobson

April 8, 2026

5  out of  5
rating by Roger Hobson
"Harlan Parker, State Farm Insurance Agent is a great full service office that provides annual reviews for all of your State Farm Policies, identifies opportunities to improve your coverage but leaves the final decision up to the client, professional, knowledgable, and helpful office support, someone always answers the phone, and most importantly, they work for the client. I would highly recommend Harlan Parker for all off your Insurance needs. Harlan has had my business for more than 20 years and always been there when I need him! I would highly recommend Harlan Parker for all off your Insurance needs."
We responded:
"Your continued support means the world to us. We are grateful to have earned your trust year after year. "
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Beth Hunter

April 7, 2026

5  out of  5
rating by Beth Hunter
"We recently had water damage to our basement. Harlan Parker sent out a water mitigation service same day as our call to Harlan. He then came out to our home the next morning with a fantastic team of folks who completed the necessary repairs in a timely, very helpful and professional manor. We were overwhelmed but Harlan and his team took great care of our home and us!"
We responded:
"Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and are glad we could be there for you during your claim. "
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Linda Leaver

April 7, 2026

5  out of  5
rating by Linda Leaver
"I got a flat tire on my way to work. When I called the sweet lady I spoke to, I can’t remember her name, she gave me all the information and choices I needed to make an educated decision on how to proceed. She also requested I call her back and let her know when everything was settled. My husband took the towing bill to the office and we were given a reimbursement check with no issues."
We responded:
"Thank you for your kind words. It’s always a pleasure helping our customers through life’s unexpected moments. "
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Matthew Bradford

April 7, 2026

5  out of  5
rating by Matthew Bradford
"We are excited to work with our State Farm agent and his associates at Harlan Parker State Farm Insurance. Through the years they have been supportive and helpful with the twists and turns that came our way. Thank you!"
We responded:
"Thank you for sharing your positive experience with our agency! We appreciate the feedback and look forward to working with you more in the future!"
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MaryKay Johnson

April 6, 2026

5  out of  5
rating by MaryKay Johnson
"Helpful, knowledgeable and kind."
We responded:
"Thank you for the positive review! We are pleased to provide you with excellent service!"
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Angela Tunison

April 6, 2026

5  out of  5
rating by Angela Tunison
"I have had State Farm Insurance with Harlan Parker for over 40 years. Always reliable, informative & great to deal with. Wouldn't go anywhere else!"
We responded:
"Thank you for trusting our office with your insurance needs for so many years. It’s an honor to continue serving you. "
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Courtney Semrau

April 6, 2026

5  out of  5
rating by Courtney Semrau
"We have been with Harlan Parker's office since we were old enough to have our own insurance. They have always been very responsive and great to work with. Patti, Chris, and Jason know all there is to know about insurance, and always take great care of us. Update: Once again, Chris at Harlan Parker's office did an outstanding job for us. Filing our claim was super easy, and she took care of arranging our repair and rental. She's awesome!"
We responded:
"Courtney, thank you for taking the time to leave us a positive review. We are always happy to provide the service and support our customers deserve. "
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Charla Kelley

April 6, 2026

5  out of  5
rating by Charla Kelley
"We’ve always had great service over the past 20 plus years. Most recently we got extra care when dealing with a claim involving another insurance company. Everyone in the office is always very pleasant and happy to help!"
We responded:
"Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and are glad we could be there for you during your claim. "
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Jessica Hammond

April 2, 2026

5  out of  5
rating by Jessica Hammond
"Annette is knowledgeable and helpful! Definitely recommend."
We responded:
"Thank you for the positive review! We are pleased to provide you with excellent service!"
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mckayla ross

April 2, 2026

5  out of  5
rating by mckayla ross
"Kyle Turnbull was awesome to work with. He made the whole insurance process really easy to understand and didn’t try to overcomplicate anything. He took the time to answer all my questions and made sure I felt comfortable with my coverage. You can tell he actually cares about helping his clients and not just making a sale. Highly recommend working with him!"
We responded:
"Thank you for the positive review! We are pleased to provide you with excellent service!"
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Nick H

April 2, 2026

5  out of  5
rating by Nick H
"Harlan Parker's team has the best customer service! The whole team is so kind, helpful, and efficient. A special shoutout to Annette who has helped me on several occasions and she exemplifies the kind of person you’d want handling your account with such care and knowledge. I'm a very happy client and plan to be for a long time!"
We responded:
"Thank you for your kind words, Nick! We look forward to working with you more in the future!"
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Carl Daniels

March 24, 2026

5  out of  5
rating by Carl Daniels
"After receiving a notice that our escrow was going up $380/month due to insurance, I checked with Annette in the Harlan Parker State Farm office. Annette assured me that our insurance was not going up drastically and helped me work with our mortgage holder to find an error in their book keeping. This is why we have been with Harlan Parker State Farm for over 35 years and Annette is just the latest in their office to give us outstanding service."
We responded:
"Carl, thank you for your wonderful review of our agency. We’re grateful to have provided you and your family with excellent customer service and look forward to continuing to serve your insurance needs!"
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TONY JACKSON

March 21, 2026

5  out of  5
rating by TONY JACKSON
"Thanks to Annette on Harlan’s team for her responsiveness in reaolving a payment question for me. As usual for the entire team, she was very personable and timely in addressing my call. Much appreciated!"
We responded:
"Tony, thank you for taking your time to leave us a positive review! We are thrilled to hear that you received such great service!"
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Edwin Radzins

March 20, 2026

5  out of  5
rating by Edwin Radzins
"I switched one of my cars to a collector/classic insurance company. Annette, the next day said if I switched the coverage from another vehicle to the cancelled policy, I would save money. I was surprised and super customer service!! Great insurance agency all around !"
We responded:
"Thank you for the positive review! We are pleased to provide you with excellent service!"
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Amy McTaggart

March 19, 2026

5  out of  5
rating by Amy McTaggart
"Annette was incredibly helpful and responsive!"
We responded:
"Thank you for the positive review! We are pleased to provide you with excellent service!"
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Ranee Gilbert

March 17, 2026

5  out of  5
rating by Ranee Gilbert
"Annette was very helpful and a great communicator!"
We responded:
"Thank you for the positive review! We are pleased to provide you with excellent service!"
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Carolyn Frisbie

March 17, 2026

5  out of  5
rating by Carolyn Frisbie
"I chose Harlan Parker as my agent mainly based on Google reviews. Now I'm adding my 5 Star review because I've experienced a knowledgeable, efficient staff with excellent customer service skills each time I've contacted the office."
We responded:
"Carolyn, thank you for taking your time to leave us a positive review! We are thrilled to hear that you received such great service!"
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Felicia Leung

March 17, 2026

5  out of  5
rating by Felicia Leung
"I switched to State Farm insurance at Harlan Parker’s office a few months ago from Allstate as they offered better rates for both auto and homeowner’s insurance. Their office was able to help me compare line items of both policies to make sure we were making appropriate comparisons and State Farm was a better choice for everything! I recently bought a hybrid vehicle and Annette Ables was very efficient with getting me an auto insurance quote with just the VIN number prior to my purchase. She also reassured me that I would be insured for the first 14 days of owning the car even without paperwork but was able to get me a temporary ID card the same day I notified her of the purchase. Would highly recommend!"
We responded:
"Felicia, thank you for taking your time to leave us a positive review! We are thrilled to hear that you received such great service!"
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Courtney Wallace

March 17, 2026

5  out of  5
rating by Courtney Wallace
"Harlan’s office has great service and is always beyond helpful"
We responded:
"Thank you for your kind words, Courtney! We look forward to working with you more in the future!"
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Ronald Foltz

March 16, 2026

5  out of  5
rating by Ronald Foltz
"Keenan Smith worked hard with me to make sure I understood everything in the quote, made changes to assure I was comparing apples to apples with the competitors quotes, and even walked through some of the pitfalls with those same competitor quotes. He developed rapport with me that I was so comfortable making the choice for the most competitive quote without hesitation. I thought State Farm would be expensive, but was pleasantly surprised to find they are the most affordable including Progressive, Farmers, American Family, and two lesser known companies, and my current carrier, Safeco/Liberty Mutual. Ask for Keenan for service done like it should be!"
We responded:
"Ronald, thank you for your wonderful review of our agency. We’re grateful to have provided you and your family with excellent customer service and look forward to continuing to serve your insurance needs!"
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Mike Sisk

March 14, 2026

5  out of  5
rating by Mike Sisk
"I've been a long time client of Harlan Parker and State Farm Insurance. Often Harland answers my questions himself. When he's not available, his office staff is quick to respond professionally with the information I need. Recently I bought a new car and Annette was quite helpful with rate information and quick to provide a temporary insurance card to use!"
We responded:
"Your continued support means the world to us. We are grateful to have earned your trust year after year. "
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Julie Harper

March 13, 2026

5  out of  5
rating by Julie Harper
"Been with State Farm 30plus Harlan and staff do great work provide good service"
We responded:
"Thank you for trusting us with your business for so many years and leaving us a positive review! We are pleased to have served you for so long and look forward to many more years!"
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Ray Malis

March 13, 2026

5  out of  5
rating by Ray Malis
"I've been a customer of Harlan Parker since 1989. I think that speaks for iself!"
We responded:
"Thank you for trusting our office with your insurance needs for so many years. It’s an honor to continue serving you. "