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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lorie Holcomb

Lorie Holcomb

April 12, 2025

5  out of  5
rating by Lorie Holcomb
"We have had our auto and homeowners insurance with State Farm and Harlan Parker for years. This afternoon I was trying to make a payment using the automated phone system and encountered an issue. I called Harlan's office and spoke with Janice Moore. She pulled up our policies and was able to assist me in completing the payment. In talking with Janice, I was asking questions about the policy we have on our rental property and verifying the renewal date. I mentioned that I was trying to make sure I was budgeting appropriately and keeping everything on track since property taxes are also coming due and they would be increasing. Janice mentioned that the insurance for the rental property could be paid every six months or even quarterly vs. annually if that worked for my budgeting better. Janice was able to tell me what my quarterly payments would be and when they would come due. Janice was wonderful to work with and not only helped me with the original reason for my phone call, but also lowered my stress level by letting me know that quarterly payments were an option for the rental property insurance! If you're looking for an insurance agent with staff (Janice) that truly hear you when you talk, Harlan Parker is the one!"
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Lisa Sloan

April 10, 2025

5  out of  5
rating by Lisa Sloan
"Prompt and great follow up from Keenan on my jewelry policy question. Thank you!"
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skyler stevens

April 10, 2025

5  out of  5
rating by skyler stevens
"Kyle Turnbull was great walking me through taking out a life insurance policy. He was patient and informative and very personable! We would recommend him to anyone needing a new policy!"
Profile photo of Ronald Scholz

Ronald Scholz

April 10, 2025

5  out of  5
rating by Ronald Scholz
"Super Friendly and very HELPFUL 👍🏻🇺🇸😊"
We responded:
"Thank you for the positive review! We are pleased to provide you with excellent service!"
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Ronald Petersen

April 10, 2025

5  out of  5
rating by Ronald Petersen
"Fast and friendly. Claim was handled in a professional manner."
Profile photo of Gail Bartley

Gail Bartley

April 8, 2025

5  out of  5
rating by Gail Bartley
"Harlan Parker's office always handles my insurance needs as best they can. They are very prompt in responding to any issues I have had. Not everything turns out my way, but that has typically due to company policies, not Harlan's office"
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Janey Goodman

April 5, 2025

5  out of  5
rating by Janey Goodman
"Keenan was very friendly, helpful and answered my concerns and questions thoroughly!"
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Jessica Oxley

April 4, 2025

5  out of  5
rating by Jessica Oxley
"I've been with State Farm for years and the customer service is amazing! If you're looking to switch to a great Insurance agency with great people... Harlan Parker State farm! Ask for Kyle."
Profile photo of Joe Medallada

Joe Medallada

April 4, 2025

5  out of  5
rating by Joe Medallada
"I submitted a roof claim and after several run arounds from my previous agent in State Farm, I switched to Harlan Parker. Within few months I was able to get a second inspection, and my entire roof was replaced. I came away very impressed with Harlan's team excellent service and having my back."
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Lonnie Schultz

April 2, 2025

5  out of  5
rating by Lonnie Schultz
"Excellence is the standard at Harlan Parker State Farm. Everyone in the agency provides top notch customer service. From a flooded basement, to a new roof due to hail, to cars being totaled, Harlan has been our advocate for all of our claims."
We responded:
"Lonnie, thank you for your wonderful review of our agency. We’re grateful to have provided you and your family with excellent customer service and look forward to continuing to serve your insurance needs!"
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Jill Maloney

April 1, 2025

5  out of  5
rating by Jill Maloney
"Annette was extremely helpful and handled what I requested quickly"
Profile photo of Courtney Semrau

Courtney Semrau

April 1, 2025

5  out of  5
rating by Courtney Semrau
"We have been with Harlan Parker's office since we were old enough to have our own insurance. They have always been very responsive and great to work with. Patti and Chris know all there is to know about insurance, and always take great care of us."
We responded:
"Courtney, thank you for such a heartfelt review and for trusting us! I am so happy Patti and Chris have been so helpful! "
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Dave Rangel

April 1, 2025

5  out of  5
rating by Dave Rangel
"I only go to the office once a year but always greeted and recognized as a familiar customer."
Profile photo of Gary Brown

Gary Brown

March 30, 2025

5  out of  5
rating by Gary Brown
"Always five star personalized service focused on the needs of the client. i have been a client since 1989 and Harlan and his team are the best in the business. Patti Schwarz is a rock star!"
We responded:
"Gary, thank you so much for the awesome review and for being with my team for so long!"
Profile photo of Mary Hodge

Mary Hodge

March 28, 2025

5  out of  5
rating by Mary Hodge
"The people at this office are amazing. Keenan is a blessing."
Profile photo of Edward Muntz

Edward Muntz

March 28, 2025

5  out of  5
rating by Edward Muntz
"Excellent service, great people, exceptional personal service"
We responded:
"Edward, thank you for the excellent review! "
Profile photo of Cindy Gulick

Cindy Gulick

March 26, 2025

5  out of  5
rating by Cindy Gulick
"Jan is a wonderful person to work with. She took excellent care of us on a problem with a payment. Love her bright smile and the attention she gave to us."
We responded:
"Thank you for sharing your positive experience with our agency! We appreciate the feedback and look forward to working with you more in the future!"
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sherry ward

March 25, 2025

5  out of  5
rating by sherry ward
"I got a call from Janice Moore this morning about my premium on one of our cars. The payment was late and the policy was about to be canceled. She was so nice and very professional about the whole situation. I really appreciated the call. Thanks so much Janice for not letting my insurance lapse!"
We responded:
"Thank you for sharing you positive experience, Sherry! We never want to leave you uninsured, so we are thrilled that we were able to help out!"
Profile photo of Madison Garton

Madison Garton

March 23, 2025

5  out of  5
rating by Madison Garton
"Prompt and excellent service, provide me the information and support I need to help me through unexpected circumstances"
We responded:
"We are so glad that we have been able to provide you with great service! Thank you for taking your time to leave us a review and never hesitate to reach out when you need us!"
Profile photo of Kathy McCoy

Kathy McCoy

March 21, 2025

5  out of  5
rating by Kathy McCoy
"I have just used my hospital policy and it paid everything Harlan and Mary promised. They treated me with such care and interest in the Husband I recently lost. I can call anytime I have a question and they respond in their office with so much help Thank you all!"
We responded:
"We are very glad that we were able to be of assistance in your time of need, Kathy! Thank you for your positive review!"
Profile photo of Deb Giudicessi

Deb Giudicessi

March 18, 2025

5  out of  5
rating by Deb Giudicessi
"Thank you Janice (Jan) at State Farm for the great customer service, as usual! I've been with Harlan Parker for many many years, and State Farm for over 35 years. You can't beat the rates and the customer service is always exceptional!! it is the personal touch, easy to reach people for immediate help (unlike the "discount" providers that you can never reach). Thank you! Deb"
We responded:
"Thank you for the positive review and the years of loyalty to our agency, Deb! We are thrilled to have provided you with many years of excellent service and we look forward to many more!"
Profile photo of Mark Sullivan

Mark Sullivan

March 17, 2025

5  out of  5
rating by Mark Sullivan
"The staff is very knowledgeable and helpful when I have questions and concerns. Harlan is very hands on with us the customer(s). Thanks!"
We responded:
"We are thrilled to hear that you have had a positive experience with our agency! Thanks you for sharing about your experience and please don't hesitate to reach out if you need anything!"
Profile photo of Gordon Fischer

Gordon Fischer

March 17, 2025

5  out of  5
rating by Gordon Fischer
"Customer service is outstanding. Always very responsive to all my questions and concerns. I know they’ve got my back when I need them!"
We responded:
"Gordon, thank you for the awesome review! "
Profile photo of T.J. Huettenmueller

T.J. Huettenmueller

March 14, 2025

5  out of  5
rating by T.J. Huettenmueller
"Keenan was fantastic to work with in getting me a quote. He went above and beyond to take care of all of my needs."
We responded:
"We are so glad to hear of your positive experience with our agency! We always love to exceed our customers expectations and look forward to serving you more in the future!"
Profile photo of TJ

TJ

March 13, 2025

5  out of  5
rating by TJ
"Keenan at Harlan's office was very informative in my consultation and helped me make informed decisions on my policy selection."
We responded:
"Thank you for the positive review of our agency! We love to educate our customers and help them find the insurance coverage that matches their needs! "