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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Lonnie Schultz

October 11, 2023

5  out of  5 rating by Lonnie Schultz
"Excellence is the standard at Harlan Parker State Farm. Everyone in the agency provides top notch customer service. From a flooded basement, to a new roof due to hail, to cars being totaled, Harlan has been our advocate for all of our claims."

Keith Mace

October 11, 2023

5  out of  5 rating by Keith Mace
"Recently had a claim, they took over and made the process painless."

Ginger Chastain

October 10, 2023

5  out of  5 rating by Ginger Chastain
"Simply the best. They take care of you."

Cindy Abels

October 10, 2023

5  out of  5 rating by Cindy Abels
"Harlan has been our agent for around 40 years. We would never even consider going anywhere else!!!"

Timothy Serbousek

October 10, 2023

5  out of  5 rating by Timothy Serbousek
"I’ve been with Harlan for over 30 years! Couldn’t be more satisfied!!"

Chris Munsch

October 10, 2023

5  out of  5 rating by Chris Munsch
"The service provided by your agent makes a huge difference. I have been with Harlan for 17+ years and have had a variety of claims over the years. Harlan and his staff are first rate and have been so helpful throughout the claims process. They are true advocates for their customers. Too often people look for the insurance that is the lowest monthly cost, but then face difficulties and challenges when claims occur. I can attest to the fact that your agent can make a huge difference, and Harlan and his team are the best!!"

Kathy Dean

October 10, 2023

5  out of  5 rating by Kathy Dean
"I have been with Harlan Parker's Office for 33 years and have been served by an awesome team. Would highly recommend them!"

AJ Kiburz

October 9, 2023

5  out of  5 rating by AJ Kiburz
"I have used Harlan for 15 years. I couldn’t be happier. He is such a professional guy. He and his office are very responsive."

Holly Jo

October 9, 2023

5  out of  5 rating by Holly Jo
"Harlan Parker knows what it means to deliver quality service, and he also really knows how to hire great talent. He and his staff are amazing. So personable, so responsive, and so eager to help. Wow."

Roger Hobson

October 9, 2023

5  out of  5 rating by Roger Hobson
"Definitely a full service office that provides annual reviews for all of your State Farm Policies, identifies opportunities to improve your coverage but leaves the final decision up to the client, professional, knowledgable, and helpful office support, someone always answers the phone, and most importantly, they work for the client. I would highly recommend Harlan Parker for all off your Insurance needs. Harlan has had my business for more than 20 years and always been there when I need him! I would highly recommend Harlan Parker for all off your Insurance needs."

abby faust

October 9, 2023

5  out of  5 rating by abby faust
"Harlan‘s office has always handled our insurance for all of our rental houses, cars and personal dwellings. Harlan has always gone out of the way too personally work with us on any claim that was made. His staff is also very knowledgeable and helpful anytime we call for any type of question, no matter how silly it might seem to us. Thank you, Harlan."

Gordon Fischer

October 9, 2023

5  out of  5 rating by Gordon Fischer
"Customer service is outstanding. Always very responsive to all my questions and concerns. I know they’ve got my back when I need them!"

Sally Milligan

October 9, 2023

5  out of  5 rating by Sally Milligan
"We have been clients of Harlen Parker State Farm for 13 years. They are the best! Always available and responsive. Highly recommend them! Harlen himself sat down with my son to explain insurance and how it changes if in an accident. They are detailed and truly care about their customers."

Shana Ayers Kaplan

October 4, 2023

5  out of  5 rating by Shana Ayers Kaplan
"My family has been going to a Harlan Parker for over 30 years. I remember going to see Harlan with my mom as a young child. This office is top notch! Customer service is amazing. When I call, there is always someone friendly waiting on the other end of the line. I’ve had a hail, damaged roof, a hail, damage, car, totaled a vehicle, and they have always been happy to help. I have never felt judged for using my insurance. If you want an insurance company that feels like your parents are looking out for you, this is the place. And if you have teenagers, getting ready to drive, the talk that Harlan gives them is amazing."

Julie Webb

September 27, 2023

5  out of  5 rating by Julie Webb
"I recently switched my State Farm policy to the Harlan Parker agency, and I am so thankful I did! I was rear ended by an inattentive Door Dash driver and my car was totaled. Patti walked right beside me the entire journey. She listened to my concerns and explained every step. I strongly recommend them!!"

Edward Wynn

September 26, 2023

5  out of  5 rating by Edward Wynn
"Thank You for excellent Customer Service"

Brenda Bachofer

September 17, 2023

5  out of  5 rating by Brenda Bachofer
"Christine and team have been top notch with their service and responsiveness!"

Mary Pacey

September 15, 2023

5  out of  5 rating by Mary Pacey
"This office always has the information I need and the personnel who can get my problem/question resolved. Thanks for 24 years of care."

Chad Leachner

September 14, 2023

5  out of  5 rating by Chad Leachner
"Chris is super friendly and super responsive. When she says she will get something done you can bank on it."

Berny Hawley

September 13, 2023

5  out of  5 rating by Berny Hawley
"I have always been treated very well and on time. I appreciate all the good service."

Noah Hahs

September 13, 2023

5  out of  5 rating by Noah Hahs
"Fantastic service."

Kim Lancaster

September 12, 2023

5  out of  5 rating by Kim Lancaster
"Christine and everyone that I spoke with in the office was so friendly and helpful. They responded quickly to my phone call. I highly recommend them!"

Terry Steinhauser

September 12, 2023

5  out of  5 rating by Terry Steinhauser
"Everyone in the office is helpful and friendly. I always get very fast responses. I had a claim with a body shop recently and it was taken care of completely and quickly by the staff. Every detail was covered. Thank you Harlan and staff!"

C Fischer

September 12, 2023

5  out of  5 rating by C Fischer
"I have used Harlan Parker State Farm for over 20 years and wouldn’t consider changing. I can think of so many times they have taken care of us and made sure we were happy. My now grown son is now customer as well. If service, knowledge and follow through is important to you, you won’t be disappointed!"

Andy Weber

September 12, 2023

5  out of  5 rating by Andy Weber
"Harlan and his staff go above and beyond to ensure we're taking care of. Prompt communication and supportive all along the way. Couldn't be more thankful for them during our time of need."